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Privacy Policy

Privacy Policy

At Ultimate Direct we do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  • Take and fulfill customer orders
  • Administer and enhance the site and service
  • Only disclose information to third-parties for goods delivery purposes

We only email our customers with regard to: order confirmations, order status, forgotten login names & passwords & to advise of; new products, special promotions, including loyalty discounts which may be of benefit to them.

We adhere closely to the appropriate conditions of the Data Protection Act 1998 so we will not sell, trade or disclose your personal details to other companies for marketing purposes.

How We Obtain Your Information

  • We collect your information when you make a purchase through our site and provide contact, billing, and shipping information
  • When you register your email address to receive promotional offers from us
  • We collect browsing data while you shop on our site

What Information We Collect

  • Personal Information provided during any of the above processes such as name, company name, shipping address, billing address, company address, contact telephone number, and email address
  • Order details such as date of orders, items ordered, quantities ordered, and shipping address
  • Payment information provided such as billing address, credit card and debit card numbers and expiration dates (We do not personally see/store this information as it is collected through SagePay)
  • The IP address, browser, and operating system from which you make your purchases
  • Any correspondence between you and our company by way of email or telephone
  • Information provided on our credit applications

How We Use Your Information

  • To provide service to you
  • To maintain our records
  • To effectively calibrate our site content to your needs
  • To verify your identity
  • To fulfill orders placed on our website at www.shoplet.co.uk
  • To notify you about service changes, and legal notices
  • To send you marketing materials
  • To provide you with an in-house account representative
  • To perform statistical business analysis
  • We use your e-mail address to send verification of your purchase or to notify you if there are any changes to your order
  • Your telephone number is used only if we have a question about your order and need to reach you quickly about your order